Reference

How 399beat Handles Your Personal Information

When you open an account with us, we collect only what we need to run your wallet, process your bKash, Nagad or Rocket payments, and keep your sessions secure.

Account data kept securebKash, Nagad, Rocket payment privacyYour right to access or delete dataNo data sold to third partiesContact us anytime to update records

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What We Collect and Why We Need It

399beat Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

We collect your name, contact details and device identifiers when you register, and we record transaction references whenever you move funds through bKash, Nagad or Rocket. That transaction data lets us match your deposit to your account wallet and resolve any payment queries quickly. We also

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capture session logs — browser type, IP address, pages visited — to detect unusual access patterns and protect your account from unauthorised entry. Cookies help us remember your login state so you are not asked to re-verify every time you return on the same device. We
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do not collect more than these categories, and we do not sell, rent or share your personal details with advertisers. Data related to Rocket or Nagad transfers is held only as long as it is needed for transaction reconciliation and any legally required retention period in
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your jurisdiction. Access to this platform and the scope of data processing depends on your local law and the eligible regions we serve. If you are unsure whether this service is available where you are, check your local regulations before proceeding.

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

REACH OUR PRIVACY TEAM

How to Contact Us About Your Data

If you want to access, correct or remove any personal information we hold — including payment references tied to bKash, Nagad or Rocket transactions — you can reach our support team through the channels below. We aim to acknowledge data requests within one business day and resolve them as quickly as the verification process allows. For account-specific queries, have your registered mobile number ready so we can confirm your identity before making any changes.

DATA HANDLING PRACTICES

How We Protect and Manage Your Information

Our approach to data security is built around the practical reality that most of your interactions with us happen on a mobile device. Every connection between your phone and our servers uses SSL encryption, whether you are checking your account wallet or confirming a Rocket payment. We do not store full payment credentials — only the transaction reference numbers needed to match your deposit record. Here is how each core area of data management works on this platform.

Cookies and Session Data

We use session cookies to keep you logged in between pages and analytics cookies to see which sections you visit most. You can clear these from your browser settings at any time without losing your account data.

Payment Reference Security

bKash, Nagad and Rocket transaction IDs are stored in an encrypted format. Only the reconciliation team can access them, and only when a payment dispute or account query requires it.

Data Retention Periods

Account records are kept for as long as your account is active plus any period required by applicable law in your region. Once the retention window closes, records are deleted from our live systems.

Requesting Changes to Your Record

You can request a correction, export or deletion of your data through Account Settings or via live chat. We verify your identity using your registered mobile number before processing any change.

Common Questions About Your Privacy on 399beat

These are the questions we hear most often from people checking their data rights before or after opening an account. If yours is not here, reach us through live chat or the email address in your account dashboard.

We collect your name, mobile number and device identifiers at registration. If you deposit via bKash, Nagad or Rocket, we also store the transaction reference number tied to that payment.

We do not sell or rent your personal data to advertisers. We may share transaction references with payment processors — like bKash or Nagad — only to complete or verify your transaction.

Log into your account, open Account Settings, and use the Privacy section to request a full data export. We will prepare your file and notify you through your registered mobile number when it is ready.

Yes. Submit a deletion request via live chat or email. We verify your identity first using your registered mobile number, then remove your data subject to any legally required retention periods in your region.

We store only the transaction reference number, not your full wallet credentials. That reference is encrypted and accessible only to our reconciliation team when a payment dispute needs resolving.

This policy covers how we handle data for accounts on this platform. Whether the service is available to you depends on your local law and the eligible regions we currently serve — check your local regulations before proceeding.

Reference

Privacy Policy

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

Access may be available only where local law permits.

InfoLegal InfobKash Balance Account399beat Login

How 399beat Handles Your Personal Information

How to Contact Us About Your Data

How We Protect and Manage Your Information

Common Questions About Your Privacy on 399beat

01 What personal information does 399beat collect when I register?

02 Does 399beat share my data with other companies?

03 How can I see what data 399beat holds about me?

04 Can I ask 399beat to delete my account data?

05 How does 399beat protect my bKash or Nagad payment details?

06 Does this privacy policy apply to me if I am in Bangladesh?

Privacy Policy

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